COLUMBIA & THE SOUTH CAROLINA MIDLANDS Water treatment, clearly explained.

MAINTENANCE & SUPPORT

Keep the good
water routine going.

A well-chosen system needs a clear care plan. Know the parts, the schedule and the next step before the first filter change.

WHOLE-HOME CARBON

Know the capacity.

Carbon does not last forever. Media life depends on the system’s capacity, incoming water and use. Record the installation date and manufacturer’s service limits.

PREFILTERS

Watch the flow.

Replace cartridges on the specified schedule and investigate unexpected pressure changes. Use the right part and follow the manufacturer’s procedure.

KITCHEN RO

Care for the system.

Cartridges, membranes, storage tanks and sanitation have different requirements. A model-specific schedule makes the routine easier to follow.

A record worth keeping.

Your ownership information should stay with the system, so a future service visit starts with facts.

  • Manufacturer, model and serial number
  • Filter and membrane part numbers
  • Installation and replacement dates
  • Operating checks and service notes
  • Equipment and labor warranty contacts

ASK ABOUT SERVICE

Tell us what’s installed.

For an existing system, share the model, installation date if known, and what you’re noticing. Compatibility, service scope, price and availability are confirmed before work is scheduled.

Request support ↗

Recurring care plans and fixed monthly terms are not currently available for enrollment on this website.

For a leak or urgent plumbing problem

Use the system’s documented shutoff or bypass instructions if it is safe to do so, and contact an appropriate local plumbing professional. This request form is not monitored as an emergency service. For utility outages or public-water advisories, contact your water provider.

WHERE HIGH GROUND MEETS PURE WATER.

Make yourself at home.
Make your water your own.

Start with your water source, your home,
and what you want to improve.

Request a Water Plan